What Legal covers before account access
Our Legal policy explains who may access the service, which account details we request, how phone verification supports account control, and how we handle activity linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments. It also sets expectations for account suspension, policy changes,
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requests for data changes and access that depends on local law. Before you open an account, read the wording that applies to your location and payment route. If a wallet status needs checking, keep the payment receipt and contact the account help path shown in the
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cashier area. We do not treat a payment record as permission to bypass eligibility rules or verification requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.